Contact Us
At NS Sewing Machine Company, we are dedicated to providing high-quality sewing machines for both professionals and enthusiasts. With years of experience, we offer a diverse range of reliable and user-friendly machines designed for durability and performance. Our passionate team is here to help you find the perfect solution for your sewing needs.
Frequently Asked
What types of sewing machines do you offer?
We offer a wide range of sewing machines, including domestic sewing machines, industrial machines, embroidery machines, and quilting machines. Each is designed to meet different sewing needs, whether for home use or professional applications.
Can I return or exchange my sewing machine?
We have a customer-friendly return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the machine within 7 days of purchase, provided it is in its original condition and packaging.
How do I choose the right sewing machine for my needs?
Choosing the right sewing machine depends on your specific needs, such as the type of projects you plan to undertake (e.g., quilting, embroidery, garment making). Our team is available to provide personalized recommendations based on your requirements and skill level.
Where can I find tutorials or resources for using my sewing machine?
We provide a variety of resources, including user manuals, video tutorials, and sewing guides on our website. Additionally, our customer support team is always available to answer any questions you may have about using your machine effectively.
Do you provide support and maintenance services?
Yes, we offer comprehensive support and maintenance services for our sewing machines. Our experienced technicians are available to assist with troubleshooting, repairs, and regular maintenance to ensure your machine operates smoothly.
Do you offer warranty coverage on your machines?
Yes, all our sewing machines come with a manufacturer’s warranty that covers defects in materials and workmanship. The warranty period varies by model, so please refer to the product details for specific information.
Do you offer sewing machine accessories?
Yes, we offer a wide range of sewing machine accessories, including presser feet, needles, bobbins, and thread. These accessories are designed to enhance the functionality of our machines and improve your sewing experience.